Introducing your AI-powered Clinical Assistant
The Clinical Assistant is a truly integrated AI assistant within Healthbridge Clinical that frees up your time and takes a mental load off your plate. It streamlines your admin and provides you with transparent, evidence-based insights—so you can focus on your patients, deliver elevated care, and feel unprecedented confidence and control.
Here’s an overview of how the Clinical Assistant works alongside you:
Pathology Messenger
Instantly analyses a patient’s full clinical history and turns complex lab reports into clear, patient-friendly WhatsApp messages – in a single click!
Referral Letter
Generate a tailored & comprehensive, specialist-ready letter that tells the complete clinical story – in just seconds.
Patient Summary
Get a complete, intelligent snapshot of a patient’s health, so you can walk into any consult with complete confidence, knowing you haven’t missed a thing.
Visit Summary Letter
Generate a clear, patient-friendly summary of any consult instantly, so your patients never have to ask, “What did the doctor say?”
Motivation Letters
Create a personalised, evidence-based letter that automatically pulls all relevant clinical history to maximise approval chances.
Medical History Summary
Create a complete, purpose-specific record of the entire patient medical journey.
Custom Document Generator
The smartest way to create any document for any purpose without being limited by templates, so you can handle any request while ensuring all patient data is included.
Clinical Insights
It’ss like having a clinical ChatGPT connected to your patient’s entire record. Ask it and it will provide!
E-scripting
Create and send digital prescriptions directly from Healthbridge Clinical to pharmacies.
Suggestive Scripting
Suggests medicines based on your diagnosis.
Curious for more...?
Please complete your details below and a Business Consultant will contact you within 24 working hours.
AI-powered Clinical Assistant FAQ
What is an AI-powered clinical assistant?
The AI-powered Clinical Assistant is an advanced feature within Healthbridge Clinical designed as a complete AI-powered clinical documentation and communication assistant. It instantly handles administrative tasks, provides intelligent clinical insights, and offers on-demand answers using your patient’s data. Essentially, it is a tool that integrates clinical intelligence into your workflow, allowing you to focus entirely on patient care while maintaining professional excellence in documentation.
How does AI help in clinical documentation?
AI dramatically transforms and streamlines the documentation process by eliminating time-consuming manual steps and adding clinical intelligence. Key documentation features include –
Visit Summary: Automatically generates a clear, patient-friendly summary of the visit, which can be sent to the patient, improving compliance and reducing follow-up calls.
Referral Letter: Automatically drafts a structured, clinically detailed referral letter for specialists, pulling relevant patient data (demographics, allergies, medications, results) based on your stated reason for referral.
Motivation Letter: Generates comprehensive motivation letters by gathering relevant clinical evidence from the patient’s record to justify care or secure approvals from medical aid schemes.
Clinical Notes (via Speech to Clinical Notes): The separate Speech to Clinical Notes feature acts as an ambient medical scribe that listens to the consultation and automatically converts spoken words into structured clinical notes, saving clinicians significant time.
Is the assistant safe and compliant with patient data laws?
Yes, patient safety and data security are paramount in the design of the AI Clinical Health Assistant.
POPIA Compliance: All communication, such as sending results via WhatsApp through the Pathology Messenger, is handled within the secure Healthbridge environment and is POPIA compliant.
Privacy Protocols (Speech to Clinical Notes):
The system is explicitly designed to not store any personally identifiable information (PII), such as patient names, dates of birth, or ID numbers.
All consultation audio and transcript data are fully anonymized after a 60-day period, permanently severing any potential link to an identifiable individual.
Clinical Safety Checks: The platform includes features to enhance patient safety by, for example, checking for potential adverse medicine interactions on the Patient Overview before a consultation starts
How long does it take to implement the AI-powered Clinical Assistant?
The AI-powered Clinical Assistant is an integrated feature within the Healthbridge Clinical platform.
No Additional Installation: There is no separate software to download or install for the Clinical Assistant features (like Visit Summary, Referral Letter, or Clinical Insights).
Immediate Access: For the Speech to Clinical Notes feature (formerly Nora), it functions as a native feature within the familiar Healthbridge environment and opens automatically when a consultation begins, allowing for immediate use without a complex setup or sign-up process. The “Clinical Notes” tab must be enabled in your settings as a one-time setup step.
How can an AI-powered Clinical Assistant benefit my practice or clinic?
The Clinical Assistant offers multiple benefits, transforming your practice from one facing administrative burden to one focused on clinically-enhanced excellence.
Increased Time for Patient Care: By automating documentation and communication, the AI gives doctors time back to focus on patient interaction.
Enhanced Clinical Decision-Making: Features like the Patient Summary instantly provide an executive overview, flagging risks, chronic conditions, and potential care gaps, preparing you for the consult in seconds. The Clinical Insights feature acts as an on-demand tool to answer complex clinical questions from the patient’s entire history.
Improved Patient Compliance: The Visit Summary and Pathology Messenger automatically generate clear, patient-friendly communication, ensuring patients understand their diagnosis, treatment plan, and lab results, which significantly improves compliance.
Professional Documentation: It ensures all professional correspondence (referrals, motivations) is comprehensive and well-structured, enhancing your professional reputation with colleagues and institutions.
Can the assistant integrate with our existing clinical software or electronic health record (EHR) system?
The AI-powered Clinical Assistant is integrated directly within the Healthbridge Clinical platform.
For existing Healthbridge clients:
Patient demographics can be seamlessly synced from Healthbridge’s billing into Healthbridge Clinical.
The Clinical Assistant and all its features operate by analyzing the data (notes, lab results, medications, history) recorded within the Healthbridge Clinical Patient Timeline.