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Retention Brand Manager
The primary purpose of this role is to lead and execute client retention, marketing, and customer experience initiatives that strengthen client engagement, loyalty, and long-term retention, while ensuring a consistent and positive Healthbridge brand experience across all client and internal touchpoints. The role is responsible for developing targeted campaigns that encourage clients to maximize the value of Healthbridge’s products and services, using client insights, trends, and performance data to improve marketing effectiveness and optimize campaign spend. Additionally, the role serves as a key brand ambassador internally, ensuring employees understand and support the Healthbridge brand promise.
Prescribed Minimum Benefit (PMB) Specialist
The purpose of this role is to take complete ownership of the end-to-end Prescribed Minimum Benefit (PMB) claims process, ensuring full legislative compliance and securing maximum rightful reimbursement for the practice. You will act as the central authority on PMB processing, managing complex claims once they are flagged, and bridging the gap between clinical providers, medical schemes, and regulatory bodies. The PMB Specialist will resolve payment discrepancies, obtain necessary clinical motivations, and manage rigorous escalation processes up to the Council for Medical Schemes (CMS) to ensure claims are funded correctly according to PMB legislation.
New Business Consultant KZN - HB Bureau
The primary purpose of this role is to drive business growth by identifying and securing new clients, building a strong sales pipeline, and consistently achieving sales targets. The role involves managing sales appointments, confidently demonstrating and positioning Healthbridge’s value proposition, and developing lasting relationships with key stakeholders. It also requires maintaining accurate sales records, completing all necessary administrative and reporting tasks, and providing market insights to help enhance the company’s value proposition. Regular travel within the assigned territory is required to engage with prospective and existing clients.