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Digital Chat Consultant
To unlock our evolving value proposition by assisting with the migration of Healthbridge clients via our digital chat platforms. Continuously consult clients, identifying issues, providing solutions by responding to clients through live chats with speed, whilst providing courteous and professional customer service. Become our clients’ trusted business champions.
Retention Brand Manager
The primary purpose of this role is to lead and execute client retention, marketing, and customer experience initiatives that strengthen client engagement, loyalty, and long-term retention, while ensuring a consistent and positive Healthbridge brand experience across all client and internal touchpoints. The role is responsible for developing targeted campaigns that encourage clients to maximize the value of Healthbridge’s products and services, using client insights, trends, and performance data to improve marketing effectiveness and optimize campaign spend. Additionally, the role serves as a key brand ambassador internally, ensuring employees understand and support the Healthbridge brand promise.
New Business Consultant KZN - HB Bureau
The primary purpose of this role is to drive business growth by identifying and securing new clients, building a strong sales pipeline, and consistently achieving sales targets. The role involves managing sales appointments, confidently demonstrating and positioning Healthbridge’s value proposition, and developing lasting relationships with key stakeholders. It also requires maintaining accurate sales records, completing all necessary administrative and reporting tasks, and providing market insights to help enhance the company’s value proposition. Regular travel within the assigned territory is required to engage with prospective and existing clients.