Healthbridge Clinical

Healthbridge is a leading provider of Electronic Medical Record (EMR/EHR) / Electronic Clinical Notes & medical billing practice management software in South Africa

patient overview

Quick navigation

All patient information is digitally filed & organised for quick access. No more shuffling through paper files & no more space occupied by filing cabinets.
Healthbridge Clinical

Accurate & complete billing

After completing your diagnosis, applicable medication, procedures, consumables are proposed for you to confirm & converted into an invoice. No more having to write down what was done during the consult for staff to bill.

Healthbridge Clinical growth

Patient data

Patient data such as blood pressure, height, weight & BMI are automatically trended, for easy proactive patient care.

Healthbridge Clinical

Cloud technology

Healthbridge Clinical is built on cloud technology with smart AI to ensure your data is made easy, kept safe & secure, & easily accessible from anywhere in the world.

How Healthbridge clinical software works with Healthbridge billing to support your practice prior, during & post consultations:

Schedule appointments

Prior to consultation:

  • Online booking platform
  • Online calendar
  • Automated benefit checks
  • Automated SMS / email reminders

Check-in patients

Prior to consultation:

  • Virtual waiting room
  • Effortless management of your patients
  • Family check to verify new patients and add them to your database

Access patient digital file

During consultation:

  • View the patient’s executive summary (clinical information, allergies & chronic conditions).
  • View the patient’s previous visits from the patient timeline (clinical notes, diagnoses, procedures & medication).

Capture consult

During consultation:

Capture patient symptoms & examination notes quickly using a stylus, clinical note templates or free text box. Should patients not be able to meet face-to-face, engage with patients digitally via Telehealth consultations.

Diagnose

During consultation:

Capture the diagnosis & the system will propose procedures, consumables & medication – you simply confirm them.

Smart medicine selection

During consultation: 

  • Quick identification with generic / alternative options
  • Quick access to pharmaceutical prescribing reference
    guide

Sick notes, scripts & referral letters

Post consultation:

Create sick notes, scripts & referral letters.

Bill & reconcile

Post consultation:

Receive real-time claim responses, indicating what medical aids will or won’t cover. Claims are automatically reconciled, saving you & your staff hours of precious time.

Collect & remind

Post consultation:

Send SMS & email payment reminders to patients on outstanding amounts. Effortlessly accept digital & card payments from patients.

Analyse lab results

Post consultation:

Receive electronic pathology results & send patients SMS notifications
of test results.

Healthbridge Clinical testimonials

"I didn’t want a ‘one-size-fits-all’ product. The system had to flow the way doctors want to work. Healthbridge Clinical is based on the SOAP model & enables doctors to capture consultations by either typing their notes or by using easy to to click through templates, or a combination of both."
Dr Esat
Dr Esat - General Practitioner
"The system needed to trend patient data, so I could provide better patient care. Patient paper files makes trending data almost impossible. Healthbridge Clinical easily collates important patient data into meaningful trending graphs, giving you insight into your patient’s health over time."
Dr castelyn
Dr Castelyn - General Practitioner
“I needed a solution that could send billing data seamlessly to my billing system. Healthbridge Clinical automatically converts your diagnosis, procedures, consumables & medication into billing instructions that can be sent directly to medical aids, or saved to be sent by staff later.”
Dr Israel
Dr Israel - General Practitioner

Healthbridge Clinical FAQ

Healthbridge Clinical is an advanced electronic medical record (EMR) system that simplifies the entire consultation process for healthcare providers. It offers:

  • Easy access to patient records
  • Customisable consultation flows
  • Integrated billing
  • Clinical templates for diagnoses and prescriptions


The system allows practitioners to efficiently capture symptoms, examination notes, and diagnoses while seamlessly integrating administrative functions like scheduling, task management, and claims processing.

Healthbridge Clinical offers numerous advantages:

  • Streamlines the consultation process
  • Integrates smoothly with administrative tasks
  • Supports a gradual transition to paperless operations
  • Enhances efficiency with customizable templates
  • Provides smart diagnoses and prescription tools
  • Allows more focus on patient care
  • Saves time through seamless billing and patient management integration

The primary purpose of Healthbridge Clinical is to:

  • Streamline and digitise the consultation process
  • Improve efficiency and accuracy in patient care
  • Integrate clinical workflows with administrative tasks
  • Simplify patient record management
  • Support paperless operations
  • Enhance overall patient and doctor experience

It does this by helping doctors with the following:

Integration with Medical Aid Schemes
Healthbridge Clinical seamlessly integrates with medical aid schemes by:

  • Allowing real-time processing of claims directly from consultations
  • Verifying patient coverage
  • Ensuring accurate billing
  • Sending claims to medical aids for immediate processing
  • Streamlining the reimbursement process

Efficient Practice Management
Healthbridge Clinical offers comprehensive practice management features that automate and simplify administrative processes:

  • Online appointment booking allows patients to schedule visits 24/7, reducing phone calls and manual scheduling work
  • Automated appointment reminders via SMS and email help reduce no-shows
  • Digital patient intake forms replace paper forms, improving data accuracy and saving time
  • Virtual waiting room and patient check-in tools facilitate efficient patient flow

Improved Decision Support
Healthbridge Clinical empowers healthcare providers with:

  • Customizable templates for various medical conditions
  • Intelligent recommendations for diagnoses based on entered symptoms
  • Treatment suggestions aligned with best practices
  • These tools support more informed clinical decision-making and standardize care across the practice.

Paperless Transition
The system facilitates a smooth shift to digital records by:

  • Providing intuitive digital forms and templates
  • Offering easy scanning and integration of existing paper records
  • Enabling gradual adoption of paperless processes at the practice’s own pace
  • This transition reduces reliance on paper, saving space and improving document accessibility.


Seamless Integration
Healthbridge Clinical enhances connectivity within the healthcare ecosystem by:

  • Integrating with various diagnostic tools and laboratory systems
  • Connecting with external healthcare systems for smoother referrals and information exchange
  • Facilitating better coordination of patient care across different providers

Improved Medication Management
The system enhances medication safety and efficacy by:

  • Providing quick identification of generic and alternative medication options
  • Offering access to pharmaceutical prescribing reference guides
  • Enabling electronic prescriptions, reducing the risk of errors associated with handwritten scripts

Smart Medicine Selection
Healthbridge Clinical offers features to streamline the medication prescribing process:

  • Quick identification of generic and alternative medication options
  • Easy access to pharmaceutical prescribing reference guides
  • Intelligent medication suggestions based on patient history and current conditions
  • This allows healthcare providers to quickly and accurately select appropriate medications during consultations

Electronic Script Generation
Healthbridge Clinical enables fully electronic prescription creation and transmission:

  • Prescriptions are created digitally within the system
  • Scripts can be electronically signed by the prescriber
  • Prescriptions can be sent electronically to pharmacies for fulfillment

Streamlined Documentation
The system enhances clinical documentation efficiency:

  • Easy capture of symptoms and examination notes using templates or free text
  • Quick access to patient history and previous visit information
  • Automatic trending of patient data like blood pressure, height, weight, and BMI

Enhanced Clinical Efficiency
Healthbridge Clinical streamlines the consultation process, allowing healthcare providers to focus more on patient care. The system:

  • Provides easy access to comprehensive patient data, including medical history, diagnoses, and previous treatments
  • Automatically trends patient data like blood pressure, height, weight, and BMI for proactive care
  • Offers quick capture of symptoms and examination notes using templates or free text

Better Care Coordination
The electronic medical record (EMR) system facilitates seamless information exchange between different healthcare providers and settings. This improved coordination leads to:

  • More informed clinical decision-making
  • Reduced risk of errors or omissions in patient care
  • Improved continuity of care across different healthcare professionals

Proactive Patient Care
Healthbridge Clinical supports proactive healthcare management by:

  • Automatically trending patient data for easy monitoring of health patterns
  • Facilitating the analysis of lab results and quick patient notification
  • Enabling healthcare providers to identify and address potential health issues early
  • By digitising and optimising clinical operations, Healthbridge Clinical empowers healthcare providers to deliver more efficient, coordinated, and patient-centred care

Increased Patient Satisfaction
Healthbridge Clinical allows healthcare providers to:

  • Access patient information quickly during consultations, reducing distractions and improving patient engagement
  • Conduct telehealth consultations when face-to-face meetings are not possible
  • Send SMS notifications to patients about test results

Healthbridge Clinical offers cloud-based access from anywhere:

  • Patient records and practice management tools accessible on-the-go
  • Facilitates telehealth consultations when face-to-face meetings aren’t possible

Healthbridge Clinical seamlessly integrates clinical and financial processes:

  • Diagnoses, procedures, and medications are automatically converted into invoices
  • Real-time claim submissions to medical aid schemes
  • Automated benefit checks prior to appointments

Healthbridge Clinical prioritises data security through:

  • Robust security measures, including encryption
  • Secure access controls
  • Compliance with data protection regulations like POPIA
  • Ensuring only authorised personnel can access sensitive patient information
  • Maintaining confidentiality and safeguarding data against breaches

Get in touch

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