Healthbridge Clinical

Healthbridge is a leading provider of Electronic Medical Record (EMR/EHR) / Electronic Clinical Notes & medical billing practice management software in South Africa

patient overview

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All patient information is digitally filed & organised for quick access. No more shuffling through paper files & no more space occupied by filing cabinets.
Healthbridge Clinical

Accurate & complete billing

After completing your diagnosis, applicable medication, procedures, consumables are proposed for you to confirm & converted into an invoice. No more having to write down what was done during the consult for staff to bill.

Healthbridge Clinical growth

Patient data

Patient data such as blood pressure, height, weight & BMI are automatically trended, for easy proactive patient care.

Healthbridge Clinical

Cloud technology

Healthbridge Clinical is built on cloud technology with smart AI to ensure your data is made easy, kept safe & secure, & easily accessible from anywhere in the world.

How Healthbridge clinical software works with Healthbridge billing to support your practice prior, during & post consultations:

Schedule appointments

Prior to consultation:

  • Online booking platform
  • Online calendar
  • Automated benefit checks
  • Automated SMS / email reminders

Check-in patients

Prior to consultation:

  • Virtual waiting room
  • Effortless management of your patients
  • Family check to verify new patients and add them to your database

Access patient digital file

During consultation:

  • View the patient’s executive summary (clinical information, allergies & chronic conditions).
  • View the patient’s previous visits from the patient timeline (clinical notes, diagnoses, procedures & medication).

Capture consult

During consultation:

Capture patient symptoms & examination notes quickly using a stylus, clinical note templates or free text box. Should patients not be able to meet face-to-face, engage with patients digitally via Telehealth consultations.


During consultation:

Capture the diagnosis & the system will propose procedures, consumables & medication – you simply confirm them.

Smart medicine selection

During consultation: 

  • Quick identification with generic / alternative options
  • Quick access to pharmaceutical prescribing reference

Sick notes, scripts & referral letters

Post consultation:

Create sick notes, scripts & referral letters.

Bill & reconcile

Post consultation:

Receive real-time claim responses, indicating what medical aids will or won’t cover. Claims are automatically reconciled, saving you & your staff hours of precious time.

Collect & remind

Post consultation:

Send SMS & email payment reminders to patients on outstanding amounts. Effortlessly accept digital & card payments from patients.

Analyse lab results

Post consultation:

Receive electronic pathology results & send patients SMS notifications
of test results.

Healthbridge Clinical testimonials

"I didn’t want a ‘one-size-fits-all’ product. The system had to flow the way doctors want to work. Healthbridge Clinical is based on the SOAP model & enables doctors to capture consultations by either typing their notes or by using easy to to click through templates, or a combination of both."
Dr Esat
Dr Esat - General Practitioner
"The system needed to trend patient data, so I could provide better patient care. Patient paper files makes trending data almost impossible. Healthbridge Clinical easily collates important patient data into meaningful trending graphs, giving you insight into your patient’s health over time."
Dr castelyn
Dr Castelyn - General Practitioner
“I needed a solution that could send billing data seamlessly to my billing system. Healthbridge Clinical automatically converts your diagnosis, procedures, consumables & medication into billing instructions that can be sent directly to medical aids, or saved to be sent by staff later.”
Dr Israel
Dr Israel - General Practitioner

Clinical software FAQ

Clinical software enables healthcare providers to maintain digital records of patient health information, including medical history, diagnoses, medications, allergies, and treatment plans. This promotes easy access to patient data, facilitates collaboration among healthcare providers, and reduces the reliance on paper records.

The purpose of an clinical software is to have all the right patient information available & accessible quickly & reliably, from any location. An EMR / EHR facilitates this by easily summarising patient data to highlight important information (such as allergies & conditions) & clinical trends. In summary, the purpose of clinical software and EMRs / EHRs is to improve patient care by giving the treating doctor – or doctors – relevant data, in a structured manner that will enhance their care decisions.

Clinical software or Electronic Medical Records (EMR) enable healthcare providers to maintain digital records of patient health information, including medical history, diagnoses, medications, allergies, and treatment plans. This promotes easy access to patient data, facilitates collaboration among healthcare providers, and reduces the reliance on paper records. Key features of clinical software include:

  • Practice Management 
  • e-Prescribing
  • Decision Support Systems
  • Telemedicine Integration
  • Interoperability
  • Imaging and Diagnostic Tools
  • Mobile Accessibility

A good question to ask when choosing a system is what happens if I want to leave the practice? A good EMR, who has the patient and doctor’s best interests at heart & the legalities around storing patient files, should at least allow that doctor to access those records for the stipulated amount of time.

The good ones are. Clinical software that is integrated & can immediately send a claim through, will save a practice a lot of time & effort. So, if it can convert the clinical encounter into a claim & give practices the option of submitting it straight to the medical schemes, you have a better chance of collecting payment before the patient leaves the practice.

It’s always best to look for a solution that has been designed specifically for your speciality.

Look for a local solution. International solutions have features and even healthcare terminologies that we don’t use or need in South Africa and it just adds clutter and complexity to the system or a medical practice. Look for a system that integrates the admin and billing side of your practice. You want to be sure that your clinical information can be converted to billing information without duplicating effort or needing to sign in and out of systems to manage patients and your practice. And bear in mind that good clinical software brings benefit to the admin person too – not just the doctor.

Digital security is actually a lot safer than physical security. For example, there’s no way of knowing when a paper file goes missing, unless maybe when you need it & can’t find it. That doesn’t happen with electronic records. It’s similar to internet banking – initially it was met with caution and uncertainty, but I think most people would agree that it’s safer to pay for something electronically than to manually draw & carry cash from an ATM. 

So how safe is your data? It’s actually safer than having it on paper. And as a doctor, it reduces your risk that are the result of misplaced files, unauthorised access, missing information, incomplete or incorrect information

The most direct route is to ask the solution provider the question but it’s actually more than a simple yes or no. Some good questions to ask are: what steps are you taking to remain POPI compliant? How are you staying abreast & ahead of the latest security challenges & risks? Bearing in mind that security goes much broader than POPI compliance

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