Forging a compassionate, and value-based path in health-tech

Nomfundo Khabela: Forging a compassionate, and value-based path in health tech The global health tech market is poised for exponential growth. GlobeNewswire projects it to reach $549.7 billion by 2028, up from $180.2 billion in 2023, with a compound annual growth rate (CAGR) of 25% during the forecast period. Africa’s health tech landscape mirrors this […]

What to look for in a health-tech partner

What to look for in a health-tech partner There is no shortage of options when choosing a technology partner for your medical practice. Between comparing costs, understanding features, & weighing up promises of “AI-powered everything”, it’s hard to know where to start. In a busy private practice, the last thing you need is a system […]

Privacy in AI

Privacy in AI: What every private practice needs to know When it comes to artificial intelligence (AI) in healthcare, it’s easy to feel caught between promise & risk. On one hand, AI offers faster admin, smarter billing, & immediate clinical support. On the other, it raises important questions about privacy, security, & compliance. If you’ve […]

How to use data to diagnose business problems in your practice

How to use data to diagnose business problems in your practice Your specialty is taking care of patients, managing complex cases, & keeping your practice running smoothly. That often doesn’t leave much time to step back & look at the business data your practice produces every day. However, hidden in that data are the answers […]

Are you underusing your practice software? A quick self-check

Are you underusing your practice software? A quick self-check You are a seasoned GP running a busy private practice. Your team is competent, your patients are loyal, & things seem to run smoothly. However, lately, you’ve noticed longer wait times to get paid for your services, more follow-up calls, & your admin team is constantly […]

Preventative admin: A smarter approach to practice workflow

Preventative admin: A smarter approach to practice workflow Most private practice owners are all too familiar with the frustration of fixing problems after they’ve already caused delays, rework, or financial loss. Whether it’s a rejected claim, a missed billing code, or a patient complaint about slow medical aid submissions, many of these issues could have […]

A smart way to streamline medicine selection

Prescribing made easier, safer, & faster Choosing the right medicine quickly & safely isn’t as straightforward as it sounds. With more than 120,000 active drugs registered in South Africa, & dozens of generic equivalents for many of them, prescribing can be both time-consuming & complex. Add to that the rising cost of patented drugs, the […]

6 Unexpected benefits of technology in patient interactions

Technology that benefits patient interaction Most private medical practice owners turn to technology to solve obvious pain points: reducing admin, speeding up billing, & simplifying record keeping – & rightly so. But what’s often overlooked is how these same tools can transform the patient experience & not by replacing human interaction, but by enhancing it. […]

Practical strategies for building a thriving private practice

Smart growth: Practical strategies for building a thriving private practice So, you want to grow your practice? Growth means different things to different healthcare professionals. For some, it’s about seeing more patients or adding new services. For others, it’s about improving how the practice runs, increasing income, or getting more breathing room in the day. […]

Generic versus health tech tools

Why generic tools hold medical practices back and what to do about it When you’re running a private medical practice, the technology you choose matters. Digitising your operations comes down to supporting better patient care, smoother workflows, and sustainable growth. Yet many practices still rely on general-purpose admin tools not built for healthcare: spreadsheets for […]