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5 Common coding errors that are costing you money

5 Common coding errors that are costing you money

5 Common coding errors that are costing you money Every doctor knows the balancing act between seeing patients & getting through admin tasks. For lots of busy professionals, the answer is to fit in as many patients as possible, leaving paperwork for later. While this can be effective at the time, it also often means […]

4 Billing mistakes that cost you money

4 Billing mistakes that cost you money

4 Billing mistakes that cost you money Billing is the lifeblood of any business, & your medical practice is no exception. It’s also the area of your business that’s most prone to error. Mistakes are impossible to avoid when using a manual or paper-based system but even technology alone doesn’t make your billing foolproof. The […]

5 Smart ways to acquire new patients

5 Smart ways to acquire new patients

5 Smart ways to acquire new patients New patients are looking online for GPs, Specialists, Surgeons, & Allied health professionals. They might have a set of criteria to guide their search, like location, medical aid coverage, &/or availability. But the biggest deciding factor for whether they book an appointment at your practice is your online […]

6 Questions to ask your provider when buying cloud-based technology

6 Questions to ask your provider when buying cloud-based technology

6 Questions to ask your provider when buying cloud-based technology The shift to cloud-based solutions is becoming increasingly prevalent across the healthcare landscape. Known for its flexibility, convenience & sustainability, it’s no surprise that more & more medical practices are embracing cloud-based billing & practice management solutions. If you are considering making the leap, there […]

5 Easy ways to personalise patient experience at your medical practice

5 Easy ways to personalise patient experience at your medical practice Personalisation at your medical practice builds trust with patients & can lead to better treatment outcomes. This boosts satisfaction & happy patients return & refer other patients. More patients mean more revenue & so we can make the link between personalisation & positive implications […]

Medical practice makeover

Medical practice makeover Your medical practice isn’t immune to setbacks. Maybe you’ve noticed a decline in patient appointments, or you’re struggling to meet your business goals. The good news is that challenges are a natural (read: necessary) part of business growth & development. While it might not be easy, it’s a good time to adapt […]