Generic versus health tech tools

Why generic tools hold medical practices back and what to do about it When you’re running a private medical practice, the technology you choose matters. Digitising your operations comes down to supporting better patient care, smoother workflows, and sustainable growth. Yet many practices still rely on general-purpose admin tools not built for healthcare: spreadsheets for […]

Reducing Medical Claim Rejections

How to reduce you medical claim rejections Medical billing is the financial engine of any medical practice, but it’s also where mistakes can cost you the most. Whether you’re managing a busy multi-practitioner practice or setting up a new one, claim rejections directly impact cash flow, operational efficiency, & ultimately, patient satisfaction. The good news? […]

Case Study – the role of a billing partner

Case Study: The role of a billing partner One of the most critical (& often underestimated) areas or running a practice is medical billing. Without the right infrastructure, expertise, or support in place, billing errors & claim rejections can quickly affect cash flow, create administrative strain, & distract from patient care. In this case study, […]

How to future-proof your practice with the right support

Future-proof your practice with the right support As a practice owner, you’ll know firsthand that growing a private practice takes more than great clinical care. It also takes the right systems, people, & processes to keep the business side of your practice running smoothly. Whether you’re just starting out, planning to grow your practice, opening […]

Why going digital is no longer optional for private practices

Why going digital is no longer optional for private practices In nearly every area of modern life, digital is the norm. You manage your finances online. Submit your tax returns digitally. Book travel, order groceries, and communicate with friends and family – all through apps & platforms designed to make your life easier. So why […]

Navigating Medical Aid Schemes

Navigating Medical Aid Schemes: A Practical Guide for Private Practices Private medical practices in South Africa rely heavily on medical aid reimbursements to maintain financial stability. However, navigating medical schemes remains one of the most complex and frustrating aspects of running a practice. Claim rejections, delayed reimbursements, and disputes over co-payments are common challenges that […]

How Digital Tools Revolutionise Your Profitability

How Digital Tools Revolutionise Your Profitability If you haven’t already explored the use of healthcare technology, you might be wondering what all the fuss is about. Afterall, as a highly skilled medical professional, you focus on providing your patients with the best care. You’ve probably heard how the right digital tools can simplify your daily […]

10 Must-have features when choosing the right practice management solution

10 Must-have features when choosing the right practice management solution As a medical practice owner, you know that exceptional patient care is just the beginning. Successful practices need powerful systems that work as hard as you do to streamline operations, enhance the patient experience, & drive sustainable growth. But with healthcare technology evolving at lightning […]

How to decide how much to charge your patients in 2025

How to decide how much to charge your patients in 2025 Setting consultation fees is about more than covering costs – it’s about finding the right balance between keeping healthcare accessible for your patients & supporting the growth of your practice. While a basic equation like (annual income + overhead costs) / number of consultations […]

Health tech solutions transform practice profitability

Health tech solutions transform practice profitability Technology has the potential to completely transform how a private healthcare practice operates – for the better. From reducing administrative burdens to expanding patient access, health tech solutions not only streamline workflows but also contribute directly to improved profitability. This blog explores specific ways technology can deliver measurable financial […]