What to look for in a health-tech partner

What to look for in a health-tech partner There is no shortage of options when choosing a technology partner for your medical practice. Between comparing costs, understanding features, & weighing up promises of “AI-powered everything”, it’s hard to know where to start. In a busy private practice, the last thing you need is a system […]

How to use data to diagnose business problems in your practice

How to use data to diagnose business problems in your practice Your specialty is taking care of patients, managing complex cases, & keeping your practice running smoothly. That often doesn’t leave much time to step back & look at the business data your practice produces every day. However, hidden in that data are the answers […]

Are you underusing your practice software? A quick self-check

Are you underusing your practice software? A quick self-check You are a seasoned GP running a busy private practice. Your team is competent, your patients are loyal, & things seem to run smoothly. However, lately, you’ve noticed longer wait times to get paid for your services, more follow-up calls, & your admin team is constantly […]

Preventative admin: A smarter approach to practice workflow

Preventative admin: A smarter approach to practice workflow Most private practice owners are all too familiar with the frustration of fixing problems after they’ve already caused delays, rework, or financial loss. Whether it’s a rejected claim, a missed billing code, or a patient complaint about slow medical aid submissions, many of these issues could have […]

Practical strategies for building a thriving private practice

Smart growth: Practical strategies for building a thriving private practice So, you want to grow your practice? Growth means different things to different healthcare professionals. For some, it’s about seeing more patients or adding new services. For others, it’s about improving how the practice runs, increasing income, or getting more breathing room in the day. […]

Generic versus health tech tools

Why generic tools hold medical practices back and what to do about it When you’re running a private medical practice, the technology you choose matters. Digitising your operations comes down to supporting better patient care, smoother workflows, and sustainable growth. Yet many practices still rely on general-purpose admin tools not built for healthcare: spreadsheets for […]

Reducing Medical Claim Rejections

How to reduce you medical claim rejections Medical billing is the financial engine of any medical practice, but it’s also where mistakes can cost you the most. Whether you’re managing a busy multi-practitioner practice or setting up a new one, claim rejections directly impact cash flow, operational efficiency, & ultimately, patient satisfaction. The good news? […]

Why going digital is no longer optional for private practices

Why going digital is no longer optional for private practices In nearly every area of modern life, digital is the norm. You manage your finances online. Submit your tax returns digitally. Book travel, order groceries, and communicate with friends and family – all through apps & platforms designed to make your life easier. So why […]

Navigating Medical Aid Schemes

Navigating Medical Aid Schemes: A Practical Guide for Private Practices Private medical practices in South Africa rely heavily on medical aid reimbursements to maintain financial stability. However, navigating medical schemes remains one of the most complex and frustrating aspects of running a practice. Claim rejections, delayed reimbursements, and disputes over co-payments are common challenges that […]

Smart Financial Management for Private Medical Practices

How tech & automation reduce practice financial stress Running a private medical practice is both a business & a profession. While providing excellent patient care is the primary focus, the financial health of a practice determines its long-term sustainability.   Many medical professionals struggle with cash flow, delayed payments, & the time-consuming nature of managing their […]