Patient expectations in 2030
Patient expectations in 2030: What the next five years mean for private practices In just five years, the patients walking through your door will expect something very different from the experience you may be offering today. Their expectations are being shaped by technology, access to data, personalisation trends, and the seamless experiences they already enjoy […]
Value-Based Care and Private Practice
What Value-Based Care really means for Private Practice In a health system under pressure, value-based care (VBC) is increasingly under focus as a more sustainable approach to delivering quality care. But what does VBC mean for doctors in private practice? We asked Nomfundo Khabela, Strategic Relationships Executive at Healthbridge, to unpack how this model works, […]
Can you trust AI with your clinical notes
Can you trust AI with your clinical notes? You didn’t go into medicine to spend your evenings typing up notes, but in a typical private practice, that’s exactly what many doctors find themselves doing, often hours after the last patient has left. The admin burden has become a leading driver of burnout in the profession. […]
What to look for in a health-tech partner
What to look for in a health-tech partner There is no shortage of options when choosing a technology partner for your medical practice. Between comparing costs, understanding features, & weighing up promises of “AI-powered everything”, it’s hard to know where to start. In a busy private practice, the last thing you need is a system […]
How to use data to diagnose business problems in your practice
How to use data to diagnose business problems in your practice Your specialty is taking care of patients, managing complex cases, & keeping your practice running smoothly. That often doesn’t leave much time to step back & look at the business data your practice produces every day. However, hidden in that data are the answers […]
Are you underusing your practice software? A quick self-check
Are you underusing your practice software? A quick self-check You are a seasoned GP running a busy private practice. Your team is competent, your patients are loyal, & things seem to run smoothly. However, lately, you’ve noticed longer wait times to get paid for your services, more follow-up calls, & your admin team is constantly […]
Preventative admin: A smarter approach to practice workflow
Preventative admin: A smarter approach to practice workflow Most private practice owners are all too familiar with the frustration of fixing problems after they’ve already caused delays, rework, or financial loss. Whether it’s a rejected claim, a missed billing code, or a patient complaint about slow medical aid submissions, many of these issues could have […]
Practical strategies for building a thriving private practice
Smart growth: Practical strategies for building a thriving private practice So, you want to grow your practice? Growth means different things to different healthcare professionals. For some, it’s about seeing more patients or adding new services. For others, it’s about improving how the practice runs, increasing income, or getting more breathing room in the day. […]
Generic versus health tech tools
Why generic tools hold medical practices back and what to do about it When you’re running a private medical practice, the technology you choose matters. Digitising your operations comes down to supporting better patient care, smoother workflows, and sustainable growth. Yet many practices still rely on general-purpose admin tools not built for healthcare: spreadsheets for […]
Reducing Medical Claim Rejections
How to reduce you medical claim rejections Medical billing is the financial engine of any medical practice, but it’s also where mistakes can cost you the most. Whether you’re managing a busy multi-practitioner practice or setting up a new one, claim rejections directly impact cash flow, operational efficiency, & ultimately, patient satisfaction. The good news? […]