When men’s chronic disease becomes a mental health emergency
Beyond the moustache: When men’s chronic disease becomes a mental health emergency Every November, the unmistakable symbol of the moustache becomes more than a style statement; it becomes a conversation starter. Movember is a global movement that challenges one of the most damaging stigmas of our time: men’s silence around mental health. While men account […]
How to finally break the admin backlog cycle
How to finally break the admin backlog cycle Administrative backlogs don’t arrive with a single event. They build slowly: a few delayed claims here, some missing patient information there, unanswered messages piling up, paperwork waiting for signatures. Every private practice knows this cycle. You catch up for a week, maybe two, and then the backlog […]
What to look for in a health-tech partner
What to look for in a health-tech partner There is no shortage of options when choosing a technology partner for your medical practice. Between comparing costs, understanding features, & weighing up promises of “AI-powered everything”, it’s hard to know where to start. In a busy private practice, the last thing you need is a system […]
Are you underusing your practice software? A quick self-check
Are you underusing your practice software? A quick self-check You are a seasoned GP running a busy private practice. Your team is competent, your patients are loyal, & things seem to run smoothly. However, lately, you’ve noticed longer wait times to get paid for your services, more follow-up calls, & your admin team is constantly […]
Preventative admin: A smarter approach to practice workflow
Preventative admin: A smarter approach to practice workflow Most private practice owners are all too familiar with the frustration of fixing problems after they’ve already caused delays, rework, or financial loss. Whether it’s a rejected claim, a missed billing code, or a patient complaint about slow medical aid submissions, many of these issues could have […]
6 Unexpected benefits of technology in patient interactions
Technology that benefits patient interaction Most private medical practice owners turn to technology to solve obvious pain points: reducing admin, speeding up billing, & simplifying record keeping – & rightly so. But what’s often overlooked is how these same tools can transform the patient experience & not by replacing human interaction, but by enhancing it. […]
Generic versus health tech tools
Why generic tools hold medical practices back and what to do about it When you’re running a private medical practice, the technology you choose matters. Digitising your operations comes down to supporting better patient care, smoother workflows, and sustainable growth. Yet many practices still rely on general-purpose admin tools not built for healthcare: spreadsheets for […]
Promoting Your Medical Practice with Integrity
Ethical Marketing 101: Promoting Your Medical Practice with Integrity Marketing your medical practice doesn’t have to feel at odds with professionalism & ethics. While some healthcare practitioners shy away from marketing to avoid perceptions of unethical behaviour, promoting your practice can be done responsibly & transparently. The Health Professions Council of South Africa (HPCSA) provides […]
How Digital Tools Revolutionise Your Profitability
How Digital Tools Revolutionise Your Profitability If you haven’t already explored the use of healthcare technology, you might be wondering what all the fuss is about. Afterall, as a highly skilled medical professional, you focus on providing your patients with the best care. You’ve probably heard how the right digital tools can simplify your daily […]
10 Must-have features when choosing the right practice management solution
10 Must-have features when choosing the right practice management solution As a medical practice owner, you know that exceptional patient care is just the beginning. Successful practices need powerful systems that work as hard as you do to streamline operations, enhance the patient experience, & drive sustainable growth. But with healthcare technology evolving at lightning […]