Forging a compassionate, and value-based path in health-tech

Nomfundo Khabela: Forging a compassionate, and value-based path in health tech The global health tech market is poised for exponential growth. GlobeNewswire projects it to reach $549.7 billion by 2028, up from $180.2 billion in 2023, with a compound annual growth rate (CAGR) of 25% during the forecast period. Africa’s health tech landscape mirrors this […]
What to look for in a health-tech partner

What to look for in a health-tech partner There is no shortage of options when choosing a technology partner for your medical practice. Between comparing costs, understanding features, & weighing up promises of “AI-powered everything”, it’s hard to know where to start. In a busy private practice, the last thing you need is a system […]
Privacy in AI

Privacy in AI: What every private practice needs to know When it comes to artificial intelligence (AI) in healthcare, it’s easy to feel caught between promise & risk. On one hand, AI offers faster admin, smarter billing, & immediate clinical support. On the other, it raises important questions about privacy, security, & compliance. If you’ve […]
Preventative admin: A smarter approach to practice workflow

Preventative admin: A smarter approach to practice workflow Most private practice owners are all too familiar with the frustration of fixing problems after they’ve already caused delays, rework, or financial loss. Whether it’s a rejected claim, a missed billing code, or a patient complaint about slow medical aid submissions, many of these issues could have […]
A smart way to streamline medicine selection

Prescribing made easier, safer, & faster Choosing the right medicine quickly & safely isn’t as straightforward as it sounds. With more than 120,000 active drugs registered in South Africa, & dozens of generic equivalents for many of them, prescribing can be both time-consuming & complex. Add to that the rising cost of patented drugs, the […]
6 Unexpected benefits of technology in patient interactions

Technology that benefits patient interaction Most private medical practice owners turn to technology to solve obvious pain points: reducing admin, speeding up billing, & simplifying record keeping – & rightly so. But what’s often overlooked is how these same tools can transform the patient experience & not by replacing human interaction, but by enhancing it. […]
Practical strategies for building a thriving private practice

Smart growth: Practical strategies for building a thriving private practice So, you want to grow your practice? Growth means different things to different healthcare professionals. For some, it’s about seeing more patients or adding new services. For others, it’s about improving how the practice runs, increasing income, or getting more breathing room in the day. […]
Generic versus health tech tools

Why generic tools hold medical practices back and what to do about it When you’re running a private medical practice, the technology you choose matters. Digitising your operations comes down to supporting better patient care, smoother workflows, and sustainable growth. Yet many practices still rely on general-purpose admin tools not built for healthcare: spreadsheets for […]
Case Study – the role of a billing partner

Case Study: The role of a billing partner One of the most critical (& often underestimated) areas or running a practice is medical billing. Without the right infrastructure, expertise, or support in place, billing errors & claim rejections can quickly affect cash flow, create administrative strain, & distract from patient care. In this case study, […]
How to future-proof your practice with the right support

Future-proof your practice with the right support As a practice owner, you’ll know firsthand that growing a private practice takes more than great clinical care. It also takes the right systems, people, & processes to keep the business side of your practice running smoothly. Whether you’re just starting out, planning to grow your practice, opening […]