Generic versus health tech tools
Why generic tools hold medical practices back and what to do about it When you’re running a private medical practice, the technology you choose matters. Digitising your operations comes down to supporting better patient care, smoother workflows, and sustainable growth. Yet many practices still rely on general-purpose admin tools not built for healthcare: spreadsheets for […]
Case Study – the role of a billing partner
Case Study: The role of a billing partner One of the most critical (& often underestimated) areas or running a practice is medical billing. Without the right infrastructure, expertise, or support in place, billing errors & claim rejections can quickly affect cash flow, create administrative strain, & distract from patient care. In this case study, […]
How to future-proof your practice with the right support
Future-proof your practice with the right support As a practice owner, you’ll know firsthand that growing a private practice takes more than great clinical care. It also takes the right systems, people, & processes to keep the business side of your practice running smoothly. Whether you’re just starting out, planning to grow your practice, opening […]
Navigating Medical Aid Schemes
Navigating Medical Aid Schemes: A Practical Guide for Private Practices Private medical practices in South Africa rely heavily on medical aid reimbursements to maintain financial stability. However, navigating medical schemes remains one of the most complex and frustrating aspects of running a practice. Claim rejections, delayed reimbursements, and disputes over co-payments are common challenges that […]
Smart Financial Management for Private Medical Practices
How tech & automation reduce practice financial stress Running a private medical practice is both a business & a profession. While providing excellent patient care is the primary focus, the financial health of a practice determines its long-term sustainability. Many medical professionals struggle with cash flow, delayed payments, & the time-consuming nature of managing their […]
Promoting Your Medical Practice with Integrity
Ethical Marketing 101: Promoting Your Medical Practice with Integrity Marketing your medical practice doesn’t have to feel at odds with professionalism & ethics. While some healthcare practitioners shy away from marketing to avoid perceptions of unethical behaviour, promoting your practice can be done responsibly & transparently. The Health Professions Council of South Africa (HPCSA) provides […]
How Digital Tools Revolutionise Your Profitability
How Digital Tools Revolutionise Your Profitability If you haven’t already explored the use of healthcare technology, you might be wondering what all the fuss is about. Afterall, as a highly skilled medical professional, you focus on providing your patients with the best care. You’ve probably heard how the right digital tools can simplify your daily […]
How can bureau services benefit medical practices?
How can bureau services benefit medical practices? Running a private medical practice is no small feat. There’s one challenge that’s universal for all private practices: the complexities of billing & collections. Imagine this scenario: Your focus has always been on delivering the best possible care while your staff manage the admin. They may have exceptional admin […]
Impact of medical scheme tariff increases on private practices
Understanding the impact of medical scheme tariff increases on private practices Medical scheme tariff increases present a dual-edged challenge for private practices, impacting everything from revenue to patient affordability. With most of the major medical schemes announcing tariff increases for 2025 at over 10%, the change directly influences reimbursement rates, revenue management, & ultimately, a […]
Setting goals for your practice in 2025
Setting goals for your practice in 2025 As 2024 draws to a close, it’s a good time to assess the past year & determine where you are headed. As a business owner, you’ll know that setting goals isn’t just an annual exercise or creating a wish list. It’s a strategic step toward creating a thriving, […]