Are you underusing your practice software? A quick self-check

Are you underusing your practice software? A quick self-check You are a seasoned GP running a busy private practice. Your team is competent, your patients are loyal, & things seem to run smoothly. However, lately, you’ve noticed longer wait times to get paid for your services, more follow-up calls, & your admin team is constantly […]

Preventative admin: A smarter approach to practice workflow

Preventative admin: A smarter approach to practice workflow Most private practice owners are all too familiar with the frustration of fixing problems after they’ve already caused delays, rework, or financial loss. Whether it’s a rejected claim, a missed billing code, or a patient complaint about slow medical aid submissions, many of these issues could have […]

A smart way to streamline medicine selection

Prescribing made easier, safer, & faster Choosing the right medicine quickly & safely isn’t as straightforward as it sounds. With more than 120,000 active drugs registered in South Africa, & dozens of generic equivalents for many of them, prescribing can be both time-consuming & complex. Add to that the rising cost of patented drugs, the […]

6 Unexpected benefits of technology in patient interactions

Technology that benefits patient interaction Most private medical practice owners turn to technology to solve obvious pain points: reducing admin, speeding up billing, & simplifying record keeping – & rightly so. But what’s often overlooked is how these same tools can transform the patient experience & not by replacing human interaction, but by enhancing it. […]

Practical strategies for building a thriving private practice

Smart growth: Practical strategies for building a thriving private practice So, you want to grow your practice? Growth means different things to different healthcare professionals. For some, it’s about seeing more patients or adding new services. For others, it’s about improving how the practice runs, increasing income, or getting more breathing room in the day. […]

Generic versus health tech tools

Why generic tools hold medical practices back and what to do about it When you’re running a private medical practice, the technology you choose matters. Digitising your operations comes down to supporting better patient care, smoother workflows, and sustainable growth. Yet many practices still rely on general-purpose admin tools not built for healthcare: spreadsheets for […]

Reducing Medical Claim Rejections

How to reduce you medical claim rejections Medical billing is the financial engine of any medical practice, but it’s also where mistakes can cost you the most. Whether you’re managing a busy multi-practitioner practice or setting up a new one, claim rejections directly impact cash flow, operational efficiency, & ultimately, patient satisfaction. The good news? […]

Seamless prescribing with Healthbridge & Dis-Chem

Healthbridge & Dis-Chem make prescribing seamless Prescribing should be the simplest part of running a private practice, not another admin headache. That’s why Healthbridge has partnered with retail pharmacy Dis-Chem to launch a seamless, free-to-use e-scripting feature within Healthbridge Clinical. With just a few clicks, doctors can now send secure, paperless prescriptions directly to any […]

Why going digital is no longer optional for private practices

Why going digital is no longer optional for private practices In nearly every area of modern life, digital is the norm. You manage your finances online. Submit your tax returns digitally. Book travel, order groceries, and communicate with friends and family – all through apps & platforms designed to make your life easier. So why […]

Navigating Medical Aid Schemes

Navigating Medical Aid Schemes: A Practical Guide for Private Practices Private medical practices in South Africa rely heavily on medical aid reimbursements to maintain financial stability. However, navigating medical schemes remains one of the most complex and frustrating aspects of running a practice. Claim rejections, delayed reimbursements, and disputes over co-payments are common challenges that […]