iHealth for Bureaus

Designed for bureaus. Trusted by doctors

iHealth for Bureaus is an easy-to-use, customisable cloud-based platform designed to automate billing & collections for your bureau & the practices you serve.

How iHealth Bureaus works for your Bureau

Pre-patient visit & check in

1

Capture patient info

Avoid unnecessary recapture
of patient information by
searching for patient account
details within Healthbridge’s
Global community.

2

Schedule appointment using integrated Calendar

The appointment is recorded &
managed in an online calendar
with automated patient benefit
checks that will let you know
what the patient’s medical
aid will & won’t cover. An
automated SMS appointment
reminder will be sent prior to
their appointment.

3

Patient check-in

Validation of medical aid
membership for all dependents
is performed electronically
upon check-in, ensuring
accurate & current details are
imported automatically.

Post-patient visit

4

Claim & do reversals

Billing instructions sent to your
Bureau upon patient check-
out. Templates with the correct
pricing rates & rich modifiers
ensure simple, accurate
claiming. Quickly & easily fix &
resubmit claims sent in error.

5

Track

Know the status of your claims &
better manage your collections,
by viewing & tracking the status
of each claim submitted within a single view.

6

Invoice & reconcile

Statements & invoices are generated & automatically sent, ensuring accurate & quick invoicing. Majority of your claims are automatically reconciled, saving hours of precious time

7

Collect

Online payment portal & SMS
notifications make it easier to
collect.

Managing your Bureau

8

Admin task management

Set tasks, reminders & notes
functionality at patient account
level.

9

Staff performance reports

Track & know at a glance
how each staff member is
performing, with comprehensive
admin staff reporting
dashboards.

10

Dynamic reporting & Business Insights dashboards

View business dashboards that provide valuable insights into the financial & operational well-being of your practice. These dashboards give an overview of your detailed data which you can then dig deeper/drill down should anything be highlighted

11

Cloud technology

Access to your business no matter where you are in the world. No additional software required. Secure data. notifications make it
easier to collect.

12

Easy invoicing

Invoices are generated &
automatically sent to the Practices you serve based on how you charge. These invoices can be configured to charge i) a monthly fixed fee, ii) a percentage of income iii) or a percentage of turnover.

iHealth offers advanced reporting designed for Bureaus