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Outbound Business Consultant
The Outbound Business Consultant will be responsible for delivering an exceptional experience to clients by ensuring their practices are performing as expected and managing client retention to maintain long-term relationships. This role involves onboarding and maintaining larger mass market clients, identifying opportunities to up-sell additional products and services, and acting as a trusted business champion. The consultant will also provide valuable input to help shape and refine the evolving value proposition, ensuring continuous client satisfaction and growth.
Digital Chat Consultant
The role aims to unlock our evolving value proposition by assisting with the migration of Healthbridge clients from myMPS to Healthbridge Nova through our digital chat platforms. The position involves continuously consulting with clients, identifying issues, and providing solutions by responding to live chat inquiries quickly, all while maintaining courteous and professional customer service. Additionally, the role requires becoming a trusted business champion for our clients.
Business Analyst - Meraki Product Team
The Business Analyst will assist Healthbridge with building and maintaining clients for life, using consumer relationship management software to analyze customer data, and making recommendations regarding client experience initiatives.
Bureau Supervisor - KZN
The Purpose of this role is to ensure the smooth running of the Bureau team on a day-to-day basis and to manage the administrative / support staff in the Bureau team. The Bureau Supervisor has overall responsibility to effectively and efficiently manage the team, to provide superior bureau services and build excellent relationships with service providers, thereby ensuring the retention and support of the business strategy.
New Business Consultant - iHealth
The iHealth team consists of highly experienced individuals who offer Medical Bureau Providers, Large Group Practices, Anaesthetists, Orthopaedic Surgeons, and Specialist Practitioners a unique solution designed to drive results and automate processes. Our team provides solutions for some of the largest Bureau Providers and Group Practices in South Africa, ensuring efficiency and success in their operations.
Product Operations Lead - Meraki Product
The purpose of this role is to organise, prioritise, and drive issue resolution. This entails managing a small team of Product Specialists, managing the day-to-day triaging of issues, incident investigation, providing absolute clarity of the status of issues, and implementing pro-active measures to limit and prevent future problems.This role will live and breathe operations and would need to get involved in analysis of issues on a detailed level, facilitate workshops, and be proactive in enhancing operational processes. You will be part of the Product team, working closely with the Digital (development) team to resolve issues, and collaborate with teams across the organization. You will need to form strong relationships with & be closely aligned with the client-facing teams.
Full Stack Developer - Core Services
As a Senior Full Stack Java Developer, you will play a pivotal role in transforming healthcare by designing and developing innovative solutions that enhance affordability, accessibility, and effectiveness. You will leverage your expertise in primarily back-end technologies to create seamless applications that empower patients, healthcare providers, and stakeholders to collaborate effectively.
In our fast-paced and values-driven environment, you will be expected to embrace a growth mindset, demonstrate accountability, and foster open communication. Your contributions will be essential in driving the success of our initiatives, as we strive to liberate lives through technology and innovation.
Medical Bureau Claims Administrator
The Purpose of this role is to deliver an efficient , consistent and accurate administrative medical debt service to our clients. You will also provide the Doctors with monitoring and bureau reports that will allow him/ her to have real time data on the financial status of his/her practice. You will become his/ her trusted business partner ensuring that his cash flow is timeous and that his/ her aged debt is at a minimum.
Credit Controller - HB Bureau
The Credit Controller is responsible for assessing, reconciling and recovering as much as possible from our clients’ outstanding past accounts prior to joining the HB Bureau. This will ensure that all outstanding accounts are reflected correctly and the correct claim statuses are applied in order for the client to make informed decisions to write off or hand over.