Personalisation at your medical practice builds trust with patients & can lead to better treatment outcomes. This boosts satisfaction & happy patients return & refer other patients. More patients mean more revenue & so we can make the link between personalisation & positive implications for your practice.
That’s not to say that it’s easy to strike the right balance between personalisation & efficiency. Practices can sometimes avoid personalisation because, at face value, it can seem like a lot of additional admin but that’s where automation comes in.