Our story

Healthbridge was started in 1999 with the explicit purpose of transforming healthcare and enhancing people’s lives by democratisation of information.

“Innovating to make a difference in South African healthcare”

Healthcare is an information-intensive industry, involving complex interactions between different parties, ranging from medical professionals and patients to medical aids and healthcare stakeholders. We manage this constant flow of information between the various parties to help medical professionals streamline their practice processes.

Through our efforts, we have saved medical professionals more than R1 billion a year in operational efficiencies.
“We help medical practices run good businesses”

Our priority is to help medical professionals run good businesses so that they are freed up to focus on their patients. As the pioneer of real-time claim processing in the early 2000s, we have continued to innovate to provide solutions that automate, streamline and simplify the daily tasks of a medical practice.

Our history

Here are just some of our awards and achievement.


Business Insights for Ophthalmologists launched
Dashboard showcasing indepth data analysis for better decision making.


iHealth is acquired
Company with advanced software solutions for Bureaus.


Dr App is launched
An easy to use EMR that seamlessly integrates with myMPS billing software.


myMPS is launched
Cloud-based billing software with a clean, user-friendly interface.


Healthbridge 360 is launched
An enhanced service for selected clients, including specialised reports.


Benefit Check is launched
Patient benefits can be checked digitally prior to the appointment.


Patient Management System is launched
Healthbridge partners with Medscheme to pilot a clinical product in specific markets.


Top performing company award
Listed as one of South Africa’s Top Performing Companies of 2010.


Top performing company award
Listed as one of South Africa’s Top Performing Companies of 2010.


Tradebridge holding company is formed
Healthbridge becomes a member.


Healthbridge partners with Sureswipe
Card payment company joins Healthbridge to help set up doctors for collection success.


Recon Relief is launched
Allows practices to automatically reconcile remittance advices directly in their PMA.


Claims management is launched
The first version of Healthbridge’s claims management platform.


Optometry offering launched
Healthbridge enters into the Optometry market.


Electronic claims to all medical aids launched
Doctors can now send claims to all electronically enabled medical aids.


Hospital Suite is launched
This is a suite of products that improves admin inefficiencies between hospitals and medical aids.


e-commerce company award
Rated No. 2 top e-commerce company in SA by Bain & Company and Financial Mail.


Real-time claiming is launched
Doctors can send electronic claims and receive a real-time response.


Founding moment
Healthbridge was founded together with Internet Solutions and Dimension Data.
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